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Senior Officer, Software Quality Assurance

WB Finance Microfinance, holding an MDI license from National Bank of Cambodia, is one of the largest Microfinance institutions in Cambodia, and is wholly owned by Woori Bank, one of the top banks in South Korea. WB Finance has a long history in serving Cambodian communities for more than 20 years, with its wide range of financial products and services including Loans, Savings, Money Transfers, and Mobile Banking.

LOCATION : Head Office (01 position)

Job Description

The role of Senior Officer, Software Quality Assurance is to take part in the early stage of IT Project development, IT change request with project management team & business operation user. The Senior Officer, Software Quality Assurance will evaluate, test and recommend new further input for enhancing our software, hardware and IT application QA process. The Senior Officer, Software Quality Assurance will design the Test Cases, prepare Data for testing, conduct testing, report result/bug and follow up the ticket.


  • To take part as one of the key members in the project development team by participating in the early stage of the project discussion with the BD & Project Team and other business people.
  • Proposed necessary change/advice to the project development team in order to help fulfill the requirement.
  • Conduct pre-analysis on new project development related to new processes versus implication to existing ones and existing practices as well as the impact on user experiences.
  • Prepare internal test cases in order to perform quality assurance of the systems and or application or new change request.
  • Prepare data, user for testing
  • Conduct testing, report result/bug, and follow up the ticket.
  • Manage the timeline for user acceptance testing with end-user project team and business operation.
  • Coordinate with project & business & operation team & internal IT team to fix issues & bugs of the systems and perform retesting of the system functions before releasing to UAT
  • Taking the lead, drive the team for a successful implementation of the QA work for each system/application release
  • Build and maintain the relationship with staff, supervisors and other stakeholders
  • Able to communicate complex technical details in a clear and concise manner to both technical and non-technical staff.


  • Bachelor’s degree in the field of IT, IT for Business or Finance and Banking or other equivalent fields.
  • At least 2 years experiences and knowledge in supporting IT Application preferably in Financial Institution related to Core Banking application support functions especially in Temenos T24
  • Experience in establishing test scenario to support the rollout of new financial product or services in IT Systems
  • At least 2 years knowledge & experience in the process of deposit/saving and loan management
  • Knowledge & experience in process of ATM/Card at least 1 years
  • At least 2-year experience in software quality assurance testing
    1. Experience in unit testing
    2. Test automation tool/scripting
  • Good understanding, speaking and writing in English language are preferable
  • Experience in training & development especially on IT systems/applications
  • Knowledge & understanding of financial institution or banking operations
  • Strong skill in designing business process management flow.
  • Strong skill in designing test case
  • Good understanding, speaking and writing in English language are preferable
  • Skill on organizing and quickly evaluating the nature of the problem and to provide an effective and accurate solution.
  • Must have good communication and interpersonal skills.
  • Ability to work under pressure and highly self-motivated.


We offer competitive remuneration package and opportunity for career and personal development.

CLOSING DATE: 04 July 2020

Click here for more information and Apply

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