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Assistant, Self Service Terminal

Sathapana Bank is a big commercial bank providing full retail banking as well as corporate banking services throughout the Kingdom of Cambodia. Currently, the bank has 171 branch networks with 150 plus ATMs and over 4,000 full-time staff operating in all 25 provinces and city.

Location: Phnom Penh, Cambodia.


  • Install and maintain ATM machines, POS terminals infrastructure throughout the nationwide branches
  • Ensure the UPS/batteries for every ATM machines, POS terminals, NCC are in a good condition and capable supply power in case power issue happens
  • Ensure the ATM machines, POS terminals, NCC work properly and able to record logs and capture images effectively
  • Develop practical procedures and guidelines on how to use and manage those stuffs for end users at both HQ and branches
  • Provide effective training to end users who are authorized to access those stuffs
  • Install and configure Host Security Module (HSM) for ATM and card management system
  • Arrange and enable new Terminal Master Key (TMK) generation for authorized staff to generate new keys for new ATM and POS
  • Arrange and enable HSM key generation for any related system that require key injection
  • Provide a prompt and effective support to the end users
  • Perform troubleshooting as required such as effort lead problem-solving often involving outside vendors and other support personnel
  • Ensure PCI compliance as well as internal and external audit


  • Bachelor’s Degree in Information Technology, Information Security or related degrees
  • Other qualification on terminal hardware installation and administration is a plus
  • At least 1 year of working experience related ATM, POS Terminal, HSM and NCC device and ATM Operation
  • Customer service orientation and good communication skill
  • Good at English and Microsoft Office (Words, Excel and PowerPoint)

Closing Date: 07th October 2020

Click here for more information

To Apply

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