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Assistant, Self Service Terminal

Sathapana Bank is a big commercial bank providing full retail banking as well as corporate banking services throughout the Kingdom of Cambodia. Currently, the bank has 171 branch networks with 150 plus ATMs and over 4,000 full-time staff operating in all 25 provinces and city.

Location: Phnom Penh, Cambodia

Responsibilities

  • Install and maintain ATM machines, POS terminals infrastructure throughout the nationwide branches
  • Ensure the UPS/batteries for every ATM machines, POS terminals, and NCC are in good condition and capable supply power in case the power issue happens
  • Ensure the ATM machines, POS terminals, and NCC work properly and able to record log and capture images effectively
  • Develop practical procedures and guidelines on how to use and manage those stuff for end-users at both HQ and branches
  • Provide effective training to end-users who are authorized to access those stuff
  • Install and configure Host Security Module (HSM) for ATM and card management system
  • Arrange and enable new Terminal Master Key (TMK) generation for authorized staff to generate new keys for new ATM and POS
  • Arrange and enable HSM key generation for any related system that requires key injection
  • Provide prompt and effective support to the end-users
  • Perform troubleshooting as required such as effort lead problem-solving often involving outside vendors and other support personnel
  • Ensure PCI compliance as well as internal and external audit

Qualifications

  • Bachelor’s Degree in Information Technology, Information Security or related degrees
  • Another qualification on terminal hardware installation and administration is a plus
  • At least 1 year of working experience related ATM, POS Terminal and ATM Operation
  • Customer service orientation and good communication skill
  • Good at English and Microsoft Office (Words, Excel and PowerPoint)

Closing Date: 31 August 2020

Click here for more information

How To Apply
Interested candidates are encouraged to apply via job@sathapana.com.kh

For more information, please contact us at 023/ 081 999 010/ 096 257 9666 or go to https://www.sathapana.com.kh/careers/job-opportunity/

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