omnichannel

General

April 17, 2020
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តេីអ្វីជា “Omnichannel” ?
តេីអ្វីជា “Omnichannel” ? តើវាមានសារៈសំខាន់ក្នុងការបង្កេីតបទពិសោធន៍ ដែលអតិថិជនពេញចិត្តយ៉ាងដូចម្តេច? បច្ចុប្បន្ន ក្នុងប្រព័ន្ធវេបសាយ ពាក្យថា “Omnichannel” ឬ “omni-channel” ឬ “omni channel” ជាយន្តការមួយកំពុងមានការពេញនិយមប្រើប្រាស់ដោយបណ្តាអាជីវកម្ម ឬស្ថាប័ន ដេីម្បីផ្តល់ជូនអតិថិជនរបស់ខ្លួននូវជម្រេីសក្នុងការទំនាក់ទំនង និងការទទួលសេវាកម្ម។ “Omni” មកពីពាក្យថា…
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